This privacy policy has been compiled to better serve those who are concerned with how their personally identifiable information (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website
1. Information We Collect
We collect several types of information from and about users of the Perceptics website, including:
1.1 Personal Data
While using Perceptics.com, we may ask you to provide certain PII, including but not limited to:
- Name
- Email address
- Phone number
- Company Name
Other details required to follow up or provide customer support
1.2. Non-Personal Data
We may collect information that your browser sends whenever you visit Perceptics.com, such as:
- IP address
- Browser type and version
- Time and date of visit
- Pages viewed and actions taken on the website
- Device type and operating system
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. This may include:
- Essential cookies for website functionality
- Analytical cookies for improving website performance
- Marketing cookies for personalized ads
You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the Website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our website and services
- To send periodic newsletters, marketing materials, or notifications (with your consent)
- To respond to your inquiries and provide customer support
- To improve and optimize the user experience
- To comply with legal obligations
3. Third-Party Disclosure
We do not sell or rent your personal data. However, we may share your data with third parties under the following circumstances:
3.1. Service Providers
We may share your information with third-party vendors who provide services such as:
- Website hosting
- Analytics (e.g., Google Analytics)
- Customer Relationship Management Systems (e.g., Zoho, Hubspot)
- These third parties only have access to personal data necessary to perform their services and are obligated to maintain confidentiality.
3.2. Legal Requirements
We may disclose your personal information if required by law or in good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate wrongdoing in connection with the Website
- Protect the personal safety of users or the public
4. Data Security
We take reasonable steps to protect your information by implementing a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Your personal information is contained behind secured, encrypted networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5. Your Data Protection Rights
If you are a resident of the European Union (EU) or California, you have the following rights regarding your personal data:
5.1. Right to Access
You have the right to request copies of your personal data. We may charge you a small fee for this service.
5.2. Right to Rectification
You have the right to request correction of any inaccurate or incomplete information.
5.3. Right to Erasure
You have the right to request that we delete your personal data, under certain conditions.
5.4. Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data.
5.5. Right to Data Portability
You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.
5.6. Right to Object to Processing
You have the right to object to our processing of your personal data, including for direct marketing purposes.
5.7. California Consumer Privacy Act (CCPA)
Under CCPA, California residents have additional rights including:
- The right to know what personal data is being collected and how it is being used and shared
- The right to delete personal information collected from them (with some exceptions
- The right to opt-out of the sale of personal information
- The right to receive equal service and price even if they exercise their privacy rights
To exercise any of these rights, please contact us at info@perceptics.com.
6. Retention of Your Information
We will retain your personal data only as long as is necessary for the purposes set out in this Privacy Policy or as required by law.
7. International Transfers
If you are located outside of the country in which our servers are located, please be aware that your personal data may be transferred to, processed, and stored in a country different from yours. We take all necessary measures to ensure appropriate data protection levels in compliance with applicable laws.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child, we will take steps to remove such information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
By email: info@perceptics.com
By visiting this page on our website: https://perceptics.com/contact-us/
By mail:
Perceptics, LLC
10400 Cogdill Road,
Suite 101
Knoxville, TN 37932
Last updated: November 2024
